Analyst Profile Detailed
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Tim Grieser
Program Vice President, Enterprise System Management Software
Team:
Infrastructure
Support Technologies
System and Network Management
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Tim Grieser, Program Vice President, Enterprise System Management Software, is responsible for system management software research in IDC's Enterprise Systems Management Software program. His coverage includes software for managing systems and applications across a wide variety of platforms. A key focus area is e-business and distributed applications performance and availability, especially Web applications response time from the end-user perspective.
Tim has also served as Research Director, Performance and Availability Management Software research, and head of Management Service Providers research which focuses on the market for Systems Management facilities delivered through the hosted, subscription-based MSP model. Tim has published IDC research in a number of areas including market sizing, market forecasting, technological trends, vendor strategies and IT user needs and priorities.
Tim comes to IDC with 20 years of experience in the development and marketing of performance and availability management software. He was a product manager, R&D director, vice president of Product Marketing and finally vice president of North American Marketing at BGS Systems of Waltham. When that company was acquired by BMC Software of Houston, Dr. Grieser assumed a management position in performance product strategy and planning.
Tim has Master's and Ph.D. degrees in Computer Science, specializing in computer performance analysis. His areas include performance monitoring, performance analysis, modeling and simulation, resource utilization and service-level management and reporting. He brings a new dimension to IDC's research in application performance and availability management, combining in-depth technical knowledge with broad experience in software industry business practices.
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| Service Management Maturity Executive Roundtable | | New York, NY United States | January 21, 2009
| | Service Management Maturity Executive Roundtable | | San Francisco, CA United States | January 15, 2009
| | Service Management Maturity Executive Roundtable | | Dallas, TX United States | January 13, 2009
| | Service Management Maturity Executive Roundtable | | Philadelphia, PA United States | December 11, 2008
| | Service Management Maturity Executive Roundtable | | Chicago, IL United States | December 10, 2008
| | Using IT Service Management and ITIL to Convert IT Capabilities into Business Value | | New York, NY United States | November 13, 2008
| | IDC Green IT Forum | | New York, NY United States | February 28, 2008
| | Top 10 Infrastructure Software Predictions for 2008 - A Look at the Road Ahead | | United States | January 17, 2008
| | IDC IT Service Management and ITIL Forum | | New York, NY United States | December 05, 2007
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