Analyst Profile Detailed
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Rebecca Segal
VP, Global Services Markets and Trends
Team:
IDC Predictions Team
Services Industry Overviews
Worldwide Services Contracts Analysis
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Rebecca Segal heads the Global Services Markets and Trends research team for IDC's Services Research Group. Her team provides an overview perspective on the key customer issues, trends, and competitors affecting the global services industry as well as tools to assess industry and vendor performance. These tools include the Worldwide Quarterly Vendor Tracker, a quarterly report of the top50 vendors' financial performance across major services categories and regions, and the Worldwide Services Contracts Analysis database of close to 18,000 services deals going back to 1996. Rebecca also participates in IDC's Services Verticals Views program which looks at the services opportunity by vertical. Rebecca began her career with IDC as a research analyst tracking the services market in 1985. She received her B.A. in Psychology and Anthropology from Mount Holyoke College and her Masters degree in Social Research from Boston College.
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