12:00 - 1:00 p.m. U.S. Eastern Time

Growth in Global Services requires expansion into new markets and new business models to address these new markets profitably. IDC's Services team will explore the ways that services firms must continue to transition their business models to address these new opportunities, including expansion of the one-to-many model, increased standardization, and productization of services offerings. The team will also look at the impact of key technologies such as SOA and virtualization on the service market and which vendors are in the greatest position to gain share in 2008.

Session Speakers:

• Cushing Anderson, Program Vice President, Project-Based Services
• Sean Hackett, Program Manager, IT Outsourcing and Utility Services
• Marianne Hedin, Worldwide Services and Services-Oriented Architecture: The Services Opportunity
• Gard Little, Program Manager, Worldwide Services and Emerging Services Opportunities
• Lisa Rowan, Program Director, HR and Talent Management Services
• Rebecca Segal, Vice President, Global Services Markets and Trends
• David Tapper, Vice President, Outsourcing and Offshore Services Market Research

If you do not subscribe to IDC's services and would like to participate, please contact Michael Shirer at 508-988-7892 or [email protected].

Audio replays of this telebriefing are available to all registered participants the day after the event.