This IDC study presents the IT services industry in 2007 and forecasts expenditure on IT services through 2012. The study contains market size, vendor market shares, and forecasts for thirteen foundation market categories.

The study ranks the top IT services providers by their 2007 revenues and includes detailed profiles of their IT services portfolios for the top ten, their presence in individual vertical markets, and their largest contracts. The top services providers for each of IDC's foundation market categories are also provided.

The study answers the following questions:

• What are IDC's predictions for spending on IT services, what are the assumptions for forecast numbers, and what impact will these have on the market forecasts?
• What are the new trends in IT services delivery, such as outsourcing and business services?
• Who are the market leaders based on services revenue, and what are their strengths, weaknesses, and strategies for the future?

"The growth of outsourcing of non-core processes and the adoption of SOA are prompting enterprises to shift toward a tighter alignment of business and technology. Although such alignment is critical, it is not enough. Ultimately, organizations will seek to remove any distinction or separation between IT and business in order to obtain convergence. This will not happen today or tomorrow, nor even within the next few years, but it is worth noting that this shift has already begun, albeit slowly and gradually." – Boštjan Klajnščak, Country Manager, IDC Adriatics