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This IDC Insight provides a quarterly tracking of notable managed and hosting services contracts in the telecom and media service provider market. The value of this tracker is to highlight the most notable contract in the industry during the past quarter and analyze the implications of those publicly announced contracts for service providers and vendors.
The managed services business is a rapidly growing segment for telecom vendors as service providers continue to transform legacy infrastructure and business models to better compete in an IP world. In addition to direct revenue results, contract momentum is also an important indicator of the ability of vendors to evolve their customer value proposition from a point-product provider to a solutions partner.
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