As enterprises and service providers transform their network infrastructure and business processes on a global scale, they are increasingly turning to a short list of trusted advisors for strategic network lifecycle services expertise. The stakes are high for suppliers such as network equipment manufacturers, systems integrators and service providers as they each compete for market leadership positions. IDC's Network Life-Cycle Services provides strategic customer insights, competitive market share analysis, and in-depth market forecast of the wireline and wireless opportunities for network consulting, integration, and support services. This service also examines the opportunities around IP and IT convergence, network application optimization, unified communications, location-based services, datacenter networking services, and video and mobile enterprise strategies on a worldwide and regional scale.

This service covers the following segments of the network support and integration services market:

• Worldwide network consulting and integration services
• Worldwide enterprise mobility support services
• Worldwide Unified Communications professional services
• Worldwide service provider network managed services

Throughout the year, this service will address the following topics:

• Network consulting, integration, and support services
• Enterprise and Service provider vendor selection criteria
• Partnerships and alliance strategies
• Worldwide and regional services demand trends
• Datacenter network transformation and IT/IP convergence
• OSS/BSS and network transformation services
• Enterprise mobility demand and vendor selection criteria
• Unified Communications consulting and integration services

Our research addresses the following issues that are critical to your success:

1. What are the key customer selection criteria for Unified Communications professional services?
2. What are the industry best practices for managed services for both wireline and wireless service providers?
3. How will customers shift their networking spend during uncertain global economic climate?
4. Which industries will have the greatest demand for network consulting and integration services?
5. How should suppliers differentiate their services capabilities?
6. Who is best positioned to lead the mobile enterprise professional services market?
7. 7. How will datacenter virtualization and consolidation impact demand for network support and professional services?
8. 8. How important are green-conscious network services strategies?

IDC's Network Life-Cycle Services research examines how network support and integration service providers are positioning themselves to compete in the networking services market. This service reviews the strategies, market positioning, and future direction of providers in the network support and integration services market. Companies covered include:

3Com, Accenture, Alcatel-Lucent, Amdocs, Aruba, AT&T, Avaya, BT Global Services, Capgemini, Ciena, Cisco, CSC, Dimension Data, ECI Telecom, Enterasys Networks, F5, Ericsson, Extreme Networks, Fujitsu Network Communications, General Dynamics, Global Crossing, HP, Huawei, IBM, Intel, Infosys, Juniper, KPN, Level 3, Lockheed, Microsoft, Motorola, NCR, NEC, Nokia, Nortel Networks, Northrop Grumman, Orange Business Services, Qwest, RIM, Riverbed, SAIC, SAP, Siemens Enterprise, Sprint, Swisscom, SingTel, Tata Consultancy Services, T-Systems, Telecom NZ, Tellabs, Telstra, Unisys, VeriSign, Verizon, Wipro and ZTE.

This service focuses on the following core research. In addition to the insight provided in this service, IDC may conduct additional research on specific topics, or emerging market segments, via research offerings that require additional IDC funding and client investment.

This study forecasts and analyzes the U.S. and worldwide markets for enterprise network consulting and integration services.

This study forecasts and analyzes the worldwide telecom and media service provider market demand drivers and market competition for network consulting and integration services.

This study examines the impact of virtualization and datacenter consolidation on demand for network consulting and integration services.

This study evaluates the network professional services opportunity for the growing UC market and analyzes leading providers' differentiation and competitive strategies.

IDC offers a complete market intelligence solution customized to meet your business requirements. The array of products and services available to you includes:

• The opportunity to have your specific questions answered through personal interaction with industry experts who cover the topics and markets in your service
• Around-the-clock access to our market intelligence on idc.com, IDC's personalized Web experience
• A view of the market's future with 12 months of continuous intelligence about its direction and the reasons behind it, along with actionable advice for taking advantage of existing and emerging opportunities
• Special client discount pricing on purchases of research from other services
• Complimentary admission to IDC's annual Directions conference, where you'll hear our latest forecasts and network with IDC analysts and other industry professionals
• Complimentary invitations to monthly executive telebriefings, interactive forums designed to provide you with insights about research and strategies directly from IDC analysts

To find out how our flexible packaging options can meet your specific business needs, please contact your IDC sales executive.

As a privately held company, IDC believes that our customers are our primary constituency. A large percentage of every revenue dollar is reinvested back into our products, including more analysts, more geographic coverage, and extensive primary research.

Our steady growth over the past 10-plus years reflects our commitment to investing in our customers.