This IDC study examines the market outlook for telepresence for 2008–2012. These telepresence rooms use audio and visual technologies, interior design, and high-speed wide area network connections to mimic the experience of a face-to-face meeting, regardless of where the rooms are located.

"Competing vendors have certainly taken advantage of Cisco's marketing and presence in the market to help drive market adoption," says Nora Freedman, senior analyst in the Enterprise Networks group. "Yet telepresence is still a costly endeavor for organizations that require a solid business case for hard cost savings."