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Leslie Hand

Research Director, Global Retail Insights

As Research Director for Global Retail Insights, Leslie Hand provides fact-based research and analysis for GRI's Supply Chain, Merchandising and Demand Management service. She also provides thought leadership on Sustainability, IT for Green and RFID.

Prior to joining Global Retail Insights, Leslie was the Director of Global RFID Strategy and the Solutions Center for Ahold, one of the world’s largest grocery retailers. In this position, she was responsible for defining and communicating the long-term Global RFID (EPC) vision and strategy, developing proof of concepts collaboratively with cross-functional business teams, actively engaging in EPC standards development (EPCGlobal) and managing Global Data Synchronization (GDS) supplier on boarding and adoption. In addition, she recently led SOA integration initiatives. She leverages this experience to provide relevant advice to retailers and technologists on technology, technology strategy and business processes.

In her 25+ years in retail information technology she has guided strategy, development and implementation efforts in supply chain, demand planning, merchandising, point-of-sale (POS), integration and retail back-office applications in a variety of retail segments including grocery, drug store and specialty.

Leslie has been a speaker at numerous industry events including FMI Marketechnics, FMI/GMA Data Accuracy Collaboration, RFIDLink, Supermarket Executive Summit, RFID Journal Live, EPC Connection, Smart Labels 2007 and the NACDS/HDMA RFID Summit. She holds a bachelors degree from the University of Pennsylvania.

Research Authored by Leslie Hand

Cost and Sustainability: Customers Care About Both!
Leslie Hand
Nov 2008 - Doc # GRI214692      Perspective
This Global Retail Insights Perspective examines the status of "green" initiatives in retail. Referencing survey data, we outline where retailers are investing in green technology and how far along they are on developing sustai ...
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Oracle OpenWorld 2008: The Retailer View
Scott Langdoc, Leslie Hand
Oct 2008 - Doc # GRI214687      Perspective
This Global Retail Insights Perspective assesses Scott Langdoc's experience and thoughts regarding the 2008 Oracle OpenWorld event in San Francisco.: Once again the Oracle technology community gathered in San Fra ...
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Can Retailers Afford to Do Business in the Dark? Why Retailers Need Global Sourcing Applications
Leslie Hand
Aug 2008 - Doc # GRI214064      Perspective
This Global Retail Insights Perspective provides guidance for retailers on improving visibility and gaining more control of products in the global supply chain. Organizations worldwide are leveraging global sourcing solutions n ...
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Leveraging IT in Building Green Businesses
Meredith Whalen, Jill Feblowitz, Kimberly Knickle, Jeanne Capachin, Leslie Hand
Aug 2008 - Doc # MI214016      Market Overview
This study looks at how businesses within the manufacturing, retail, energy, and financial services sectors are working to create more sustainable business practices. In its most basic definition, sustainability means me ...
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Leveraging IT in Building Green Businesses
Meredith Whalen, Jill Feblowitz, Kimberly Knickle, Jeanne Capachin, Leslie Hand
Aug 2008 - Doc # FIN214014      Market Overview
This study looks at how businesses within the manufacturing, retail, energy, and financial services sectors are working to create more sustainable business practices. In its most basic definition, sustainability means me ...
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Leveraging IT in Building Green Businesses
Meredith Whalen, Jill Feblowitz, Kimberly Knickle, Jeanne Capachin, Leslie Hand
Aug 2008 - Doc # EI214013      Market Overview
This study looks at how businesses within the manufacturing, retail, energy, and financial services sectors are working to create more sustainable business practices. In its most basic definition, sustainability means me ...
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Leveraging IT in Building Green Businesses
Meredith Whalen, Jill Feblowitz, Kimberly Knickle, Jeanne Capachin, Leslie Hand
Aug 2008 - Doc # GRI214015      Market Overview
This study looks at how businesses within the manufacturing, retail, energy, and financial services sectors are working to create more sustainable business practices. In its most basic definition, sustainability means me ...
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Leveraging IT in Building Green Businesses
Meredith Whalen, Jill Feblowitz, Kimberly Knickle, Jeanne Capachin, Leslie Hand
Aug 2008 - Doc # II213961      Market Analysis
This study looks at how businesses within the manufacturing, retail, energy, and financial services sectors are working to create more sustainable business practices. In its most basic definition, sustainability means me ...
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Retail RFID Investment Series: Market Overview and Strategy Development Guide
Leslie Hand
Jul 2008 - Doc # GRI213478      Market Overview
This Global Retail Insights report delivers a high-level view of the state of radio frequency identification (RFID) in the retail market, identifies the opportunity areas and the five-year outlook for RFID in retail, and provid ...
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Retailers: What Pedigree, Traceability, and Serialization Mean for Your RFID and Supply Chain Strategy
Leslie Hand
Jul 2008 - Doc # GRI213477      Perspective
This Global Retail Insights Perspective will help retailers learn how and why they need to be crafting a supply chain strategy that includes the capture, storage, and analysis of serialized product data that supports pedigree a ...
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More Research authored by Leslie Hand