Jeanne Capachin

Research Vice President, Global Banking and Insurance Practices

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Jeanne Capachin is the Research Vice President for the Global Banking and Insurance practices. Capachin has more than two decades of experience working in and consulting to the banking industry. Capachin works with the global analysts to develop the client driven research agendas, our spending forecast methodologies and guides, and oversees the Financial Insights ranking programs.

Industry Expertise

Capachin has more than two decades of experience working in and consulting to the banking industry. Throughout her career she has taught thousands of bankers, vendors, and regulators about banking and payment systems issues and trends. She has also participated, on both a national and an international level, in developing training programs and has spoken at a variety of conferences on topics such as industry trends and spending patterns, electronic payment trends, regulatory issues, and strategies for success. As a banker, Capachin led post-acquisition systems integration teams, managed large operations teams, and led product development efforts.

Background

Before joining Financial Insights, Capachin was Director of Education with the New England ACH Association (NEACH). In this position, she was responsible for the association’s educational offerings. Prior to joining NEACH, Capachin held positions in product management, operations management, and systems development and integration at Bank of Boston and Guaranty Bank and Trust. Capachin has over 15 years of banking experience with these two institutions covering many functional roles.

Education and Industry Affiliations

Capachin holds her CCM and AAP designations and is active in local and national industry trade organizations. Capachin holds a Bachelor of Science Degree from Worcester State College in Urban Studies and Economics. Capachin is a frequent speaker at industry conferences and is often quoted in publications throughout the world including the BBC, Business Week, The Wall Street Journal, The American Banker, Bank Systems and Technology, Bank Technology News, Treasury and Risk Management, and The Industry Standard. She has authored research on a range of topics including spending trends, treasury management, payment initiatives, security issues, and other financial services topics.

Research Authored by Jeanne Capachin

The State of IT Spending in 2009: North American IT Bank Spending Update
Jeanne Capachin
November, 2008 - Doc # FIN_0553      Webcast
Join our North American banking team for an update on North American bank spending for 2009 and the next five years. Financial Insights and IDC recently revised its forecasts and this information is c...

Why Can't SWIFT "UNIFI" The Banks and Corporates?
Trevor LaFleche, Aaron McPherson, Rachel Hunt, Patricia McGinnis, Jeanne Capachin
October, 2008 - Doc # FIN214796      Perspective
Corporate to bank messaging covers a range of transactions with local, regional, and global demands. Will banks dictate the future or will corporates gain increasing influence? Which market pressures ...

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Financial Services: Crisis of Confidence
Patricia McGinnis, Aaron McPherson, Jeanne Capachin, Sean O'Dowd, Barry Rabkin, Dana Wiklund
October, 2008 - Doc # FIN_0550      Event Proceeding
David Potterton, Global VP of Research led the discussion surrounding the global perspective on the current financial crisis, it's implications for Banking, Capital Markets, and Insurance along with t...

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Worldwide Credit Crisis: The Contagion Spreads to Europe and Asia/Pacific
Sean O'Dowd, Simona Macellari, Michael Araneta, Shawn Yip, Jeanne Capachin, Aaron McPherson, Patricia McGinnis, Karen Massey, Dana Wiklund, Marc DeCastro
October, 2008 - Doc # FIN214654      Perspective
This Financial Insights Perspective examines how the credit crisis that began in the United States has affected Europe and the Asia/Pacific region, with implications for the banking landscape and the ...

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Fight or Flight: The New Face of Banking and Its Impact on Spending
Abhishek Kumar, Aaron McPherson, Rachel Hunt, Sean O'Dowd, Angeline Lee, Peter Farley, Trevor LaFleche, Dana Wiklund, Rob Burbach, Jeanne Capachin, Marc DeCastro, Karen Massey, Barry Rabkin, Patricia McGinnis, Ted Dangson
October, 2008 - Doc # FIBA55Q      Perspective
George Soros states that we are at the end of the accepted paradigm that financial markets tend towards equilibrium and that active involvement from government is required to avoid the boom and bust c...

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Fannie Mae and Freddie Mac Takeover: A Short-Term Solution in an Industry with Longer-Term Issues
Dana Wiklund, Aaron McPherson, Dana Gould, Jeanne Capachin, Patricia McGinnis, Marc DeCastro, Karen Massey, Sean O'Dowd, Barry Rabkin
September, 2008 - Doc # FIN214221      Perspective
This Financial Insights Perspective reviews the takeover of mortgage giants Fannie Mae and Freddie Mac by the Federal Finance Housing Agency. "A perfect storm" has hit the U.S. mortgage industry. This...

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Irrational Exuberance Turns to Irrational Despair: Merrill Lynch and Lehman Brothers
Dana Wiklund, Dana Gould, Jeanne Capachin, Marc DeCastro, Karen Massey, Sean O'Dowd, Barry Rabkin, Ted Dangson
September, 2008 - Doc # FIN214345      Perspective
This Financial Insights Perspective provides the FinSights Advisor's weekly perspective on the financial services industry. It provides financial institutions with timely guidance about maximizing one...

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Surfing the Demographic Waves: Will Financial Institutions "Hang Ten" or Wipe Out?
Barry Rabkin, Aaron McPherson, Dana Wiklund, Dana Gould, Jeanne Capachin, Karen Massey, Marc DeCastro, Patricia McGinnis, Sean O'Dowd, Robert Burbach, Bill Bradway
September, 2008 - Doc # FIN214057      Perspective
This Financial Insights Perspective provides the FinSights Advisor's weekly perspective on the financial services industry. It provides financial institutions with timely guidance about maximizing one...

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Leveraging IT in Building Green Businesses
Meredith Whalen, Jill Feblowitz, Kimberly Knickle, Jeanne Capachin, Leslie Hand
August, 2008 - Doc # FIN214014      Market Overview
This study looks at how businesses within the manufacturing, retail, energy, and financial services sectors are working to create more sustainable business practices. In its most basic definition, ...

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