The IT services landscape has become more complex as the line between strictly business functions and IT functions has become increasingly blurred. Innovative service offerings have emerged, providing new opportunities for service providers. IDC's new crossover service examines the various segments of the IT infrastructure and business solutions markets in selected countries in Central and Eastern Europe. IDC's Central and Eastern European Infrastructure Services and Business Solutions research delivers the market intelligence that players need to stay competitive.

This service covers the following markets and segments:

• Czech Republic, Greece, Hungary, Poland
• IT infrastructure services: - IT security services - Storage services - Mission-critical and recovery services - System management services
• Business solutions services: - ERP, CRM, SCM - Enterprise portal services - Business intelligence and analytics solutions services - Content and document management - Service-oriented architecture

Throughout the year, this service will address key topics, such as:

• Overall IT solutions spending
• Spending by individual IT solutions categories
• In-depth assessment of each IT solutions market
• IT solutions vendor analysis
• Mapping solution services to foundation markets
• IT solutions spending drivers and inhibitors
• Forecast of spending to 2013 by IT solutions category

This service addresses the following issues that are critical to your success:

1. Which countries in this region offer the most opportunities for your company?
2. How will the market for infrastructure services and business solutions change in the next five years?
3. How will current political and economic climates affect sales?
4. How are end-user segments evolving?
5. Which are the vendors' main project/tender clients?

IDC's Central and Eastern European Infrastructure Services and Business Solutions service examines how leading IT providers are positioning themselves to compete in this market. The service reviews strategies, market positioning, and future direction of leading providers, including:

Accenture, Altec Group, Asseco, Croc, D&T, SingularLogic, EDS, HP, IBM, IBS, Intracom IT Services, KFKI, LogicaCMG, Microlink, Ness Technologies, Oracle, Romsys, R-Style Group, S&T, Siemens IT Solutions and Services, T-Systems, and other regional and national players.

Throughout the year, this service offers insight into the latest trends affecting the market. Potential studies include:

Hungary Business Solutions and Infrastructure Management Services 2009-2013 Forecast and 2008 Vendor Shares

Poland Business Solutions and Infrastructure Management Services 2009-2013 Forecast and 2008 Vendor Shares

These studies size the current markets and analyze opportunities for business solutions and IT infrastructure services that are tailored to meet a customer's specific business or IT infrastructure demands. They also profile top providers in each market.

IDC offers a complete market intelligence solution customized to meet your business requirements. The array of products and services available to you includes:

• The opportunity to have your specific questions answered through personal interaction with industry experts who cover the topics and markets in your service
• Around-the-clock access to our market intelligence on idc.com, IDC's personalized Web experience
• A view of the market's future with 12 months of continuous intelligence about its direction and the reasons behind it, along with actionable advice for taking advantage of existing and emerging opportunities
• Special client discount pricing on purchases of research from other services
• Complimentary admission to IDC's annual Directions conference, where you'll hear our latest forecasts and network with IDC analysts and other industry professionals
• Complimentary invitations to monthly executive telebriefings, interactive forums designed to provide you with insights about research and strategies directly from IDC analysts

To find out how our flexible packaging options can meet your specific business needs, please contact your IDC sales executive.

As a privately held company, IDC believes that our customers are our primary constituency. A large percentage of every revenue dollar is reinvested back into our products, including more analysts, more geographic coverage, and extensive primary research.

Our steady growth over the past 10-plus years reflects our commitment to investing in our customers.