IDC's Application Outsourcing Services research examines both the traditional outsourcing of applications (i.e., application management) and the evolving service provider model for outsourcing applications via hosted platforms. This service identifies the best market opportunities and sales strategies for all types of application outsourcers and their partners, along with success characteristics for go-to-market and management strategies. Also covered are the newest technologies impacting the business models for delivering application outsourcing services. Subscribers receive direct access to IDC's industry experts, who can supply competitive analysis and positioning advice, identify strategic partnering opportunities, provide press quotes, and more.

This service covers the following segments of the application outsourcing market:

• Application outsourcing
• Traditional application management
• Hosted application management (AM)
• Remote application monitoring
• Packaged, custom, and legacy application management
• Custom application development and synergies with AM

Throughout the year, this service will address the following topics:

• Global application outsourcing (both traditional and hosted application management) spending
• The rise of high-value services such as application portfolio rationalization (optimization) and legacy modernization
• Enabling services for hosted application delivery
• The 10 largest worldwide and U.S. application outsourcing companies
• Midmarket adoption of hosted application management
• The impact of utility computing, service oriented architecture (SOA), and advanced Web services on the application management market
• Offshore application outsourcing and its impact on traditional and emerging delivery models
• Emergence of online development models and impacts on traditional ADM

Our research addresses the following issues that are critical to your success:

1. What disruptive forces and technologies, such as SOA or utility computing, are changing the way software is managed, and how will they impact vendors and customers?
2. How can vendors and service providers use hosted application management to help meet the needs of midmarket companies?
3. How are customers seeking to balance the risks and benefits of traditional and hosted application management, onshore and offshore delivery, and packaged versus custom applications?
4. How is the application outsourcing continuum evolving as traditional and hosted models coexist with emerging platform-as-a-service cloud-based models?

IDC's Application Outsourcing Services research examines how service providers are positioning themselves to compete in the traditional and hosted application development and management market. This service reviews the strategies, market positioning, and future direction of several providers in the application outsourcing market, including:

Accenture, ACS, Amazon, AT&T, BearingPoint, Capgemini, CGI, Cognizant, Compuware, CSC, Deloitte, EDS, Fujitsu, Google, HCL, HP, IBM Global Services, Infosys, Intel, Keane, Lawson, Lockheed Martin, Microsoft, NaviSite, NetSuite, Northrop Grumman, Novell, Oracle, PeopleSoft, Perot Systems, SAIC, Salesforce.com, SAP, Satyam, Siemens, Sprint, Sun Microsystems, Tata Consultancy Services (TCS), Unisys, Verizon, and Wipro.

This service focuses on the following core research. In addition to the insight provided in this service, IDC may conduct additional research on specific topics, or emerging market segments, via research offerings that require additional IDC funding and client investment.

What vendors are winning the most application outsourcing business in any particular market segment? This document advises vendors on how to take advantage of application outsourcing contracting trends identified in conjunction with IDC's services contracts analysis team.

This document identifies the leading application outsourcing service firms (global and U.S.) and analyzes the synergies between providing traditional application management services and the newest hosting models.

This document provides an in-depth look at customer spending on application management services. It analyzes spending by geography, company size, and vertical industry. It also examines market drivers and inhibitors.

This document analyzes trends in enterprise use of third-party custom development and nascent adoption of online development platforms (e.g., Salesforce.com, Google App Engine, and Bungee Labs Connect)

IDC offers a complete market intelligence solution customized to meet your business requirements. The array of products and services available to you includes:

• The opportunity to have your specific questions answered through personal interaction with industry experts who cover the topics and markets in your service
• Around-the-clock access to our market intelligence on idc.com, IDC's personalized Web experience
• A view of the market's future with 12 months of continuous intelligence about its direction and the reasons behind it, along with actionable advice for taking advantage of existing and emerging opportunities
• Special client discount pricing on purchases of research from other services
• Complimentary admission to IDC's annual Directions conference, where you'll hear our latest forecasts and network with IDC analysts and other industry professionals
• Complimentary invitations to monthly executive telebriefings, interactive forums designed to provide you with insights about research and strategies directly from IDC analysts

To find out how our flexible packaging options can meet your specific business needs, please contact your IDC sales executive.

As a privately held company, IDC believes that our customers are our primary constituency. A large percentage of every revenue dollar is reinvested back into our products, including more analysts, more geographic coverage, and extensive primary research.

Our steady growth over the past 10-plus years reflects our commitment to investing in our customers.