Asia/Pacific organizations rate compatibility and scalability as the key enterprise applications requirements. This is expected considering that many investments in this area are subscribed through a suite-based deployment. Features of CRM (customer relationship management) and ERM (enterprise resources management) are increasingly integrated alongside supply chain or industry applications granting customers seamless information access and delivery. IDC's Asia/Pacific Semiannual Enterprise Applications Tracker highlights the latest industry trends and provides actionable advice on upcoming market opportunities. It also monitors the revenue performance of both global and local players, and profiles their competitive advantages.

This product covers the following segments of the Enterprise Applications market:

• Customer relationships management
• Enterprise resource management
• Product supply chain applications

Throughout the year, this product will address the following topics:

• Key market drivers
• Market trends by industry and company size
• Vendor market share
• Vendor performance highlights
• New market opportunities

Our research addresses the following issues that are critical to your success:

1. What are the market opportunities?
2. What are the major drivers influencing the market growth?
3. How are your competitors performing in the market, and what are their critical success factors?
4. Which vertical industries and customer segments are spending the most in enterprise applications?
5. Which application functional areas are expected to be in demand within the 12 months?

IDC's Asia/Pacific Semiannual Enterprise Applications Tracker identifies the software market opportunities in major Asia/Pacific countries. In addition to sizing the markets, this tracker offers regular updates on vendors' market shares, as well as discusses leading vendors' winning strategies and market penetration. Data is detailed at the software functional level, enabling users to be more effective in planning resources and providing strategic directions. Vendors covered include:

Aspect Software, Avaya Inc., Bokesoft, DSC, Duzon Digitalware, Epicor Software Corp, Genersoft, Genesys Telecommunications Laboratories, Infor, Kingdee, Lawson Software, Microsoft Corp., Mincom Ltd., MYOB Ltd., New & Grand, Oracle Corp., QAD Inc., SAP AG, SunGard Data Systems Inc., Tally, UFIDA, and others.

Throughout the year, this service will offer insight into the latest historical and forecast trends.

• Country trends
• Vendor revenue share
• Industry trends
• Customer size trends
• Forecast outlook

• Vendor share and forecast pivot tables in Excel
• Market summary slides in PowerPoint

• Every April-May and October-November

• Country level: Interviews with major global and local vendors, and channel players
• Regional level: Interviews with key global vendors
• Worldwide level: Vendor revenue reconciliation and trends review

Others: Cross-referencing with other relevant product groups

As a privately held company, IDC believes that our customers are our primary constituency. A large percentage of every revenue dollar is reinvested back into our products, including more analysts, more geographic coverage, and extensive primary research.