This IDC study provides insights on the channel partners' UC readiness in the APEJ region. The report presents IDC's analysis for Australia, India, Korea, Malaysia, the PRC and Taiwan, where IDC analysts interviewed a cross section of channel partners (ITSPs, systems integrators [SIs], distributors, VARs, and ISVs) of key UC vendors to understand their level of readiness.

The study provides analysis on the differences in UC strategy and readiness of channel partners of NEPs versus those of software vendors. What are the UC-related dynamics among channels that are large regional ITSPs versus local channel partners? IDC sees that channels are at varying levels of readiness across different countries as the channels are responding to the unique dynamics of the countries. The study, however, does not reveal the name of the channel partners in order to maintain confidentiality. This report also highlights the expectations of UC channel partners from their principal vendors.