Analyst Profile Detailed
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Stephanie M. Torto
Program Manager, Systems Integration Business Strategies
Team:
Business Process Automation
Consulting Services
Integration
Worldwide Services Contracts Analysis
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Stephanie Torto is the program manager for IDC's Systems Integration Business Strategies program. In this position, Ms. Torto provides expert opinion, market analysis and research, competitive analysis, and consulting on key aspects of the systems integration industry to IT services companies, end users, and investment firms. In addition to analyzing the key trends and drivers of the systems integration industry, Ms. Torto evaluates the marketing and sales strategies, partnering approaches, and business models of leading systems integrators.
In her tenure at IDC, Ms. Torto has led several research initiatives. In 2001 and 2002, Ms. Torto coordinated IDC’s worldwide solution services research by collaborating with IDC’s services analysts in key areas such as CRM services and ERP services. In 2002, Ms. Torto led a highly successful market perception study that analyzed the brand perception of leading IT services firms by vertical industries. In 2002 and 2003, Ms. Torto played a key role in IDC’s Services Verticals Views program and co-authored a competitive analysis of leading systems integrators by vertical industry, a first of its kind document within IDC and the market research industry.
Prior to joining IDC, Ms. Torto was a consultant at Lotus Development Corporation where she assisted clients in customizing their Lotus Notes solutions to meet their business needs. Previously at Lotus, Ms. Torto was a quality analyst in the Customer Support department, managing the collection and analysis of worldwide customer satisfaction data.
Ms. Torto holds an M.B.A. from the F.W. Olin Graduate School of Business at Babson College, where she graduated cum laude. She received her B.A. in East Asian Studies from Union College in Schenectady, NY.
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IDC Link
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