IDC's Collaboration and Enterprise 2.0 Strategies service provides product, marketing, and strategic planning professionals with an in-depth analysis of the rapidly evolving messaging and collaborative applications market. It features trend analysis, customer profiles, and detailed forecasts offering market intelligence and insights that companies need to succeed in the emerging and maturing collaborative applications market segments. Subscribers to this service receive direct access to IDC's top industry experts, who supply competitive analysis and positioning advice, identify strategic partnering opportunities, assist with speaking to the investment community, provide press quotes, and more.

This service covers the following segments of the collaborative computing market:

• Conferencing applications
• Integrated collaborative environments (ICE, aka groupware)
• Messaging applications
• Team collaborative applications (TCA)
• Unified communications (UC) applications

Throughout the year, this service will address the following topics plus others that emerge:

• Convergence of messaging, conferencing, presence, and telephony into unified communications
• Enterprise 2.0 tools elements such as blogs, wikis, and social networking filling gaps with traditional tools

Our research addresses the following issues that are critical to your success:

• What are the most effective strategies for broadening adoption and usage of collaborative on-premises software and software as a service?
• To what extent will organizations provide and support enterprise 2.0 tools requested by business users?
• How can vendors maximize sales growth in emerging and maturing collaborative market and customer segments?

IDC's Collaboration and Enterprise 2.0 Strategies service examines the strategies and future direction of providers in the collaborative computing market, including:

Active Voice, Adobe, Akonix, Alcatel-Lucent, Allinstant, AOL Time Warner, Apptix, AT&T, Avaya, Avistar, AVST, Awareness, Azaleos, Bantu, BoardVantage, Brainshark, Brane Space, CA, CallWare, Central Desktop, Cisco, Citrix, Clarizen, Clearswift, Collanos, CommuniGate, Comverse, Convoq, Critical Path, Day, Elluminate, EMC, Ezenia!, FaceTime, Genesys, Glance, Google, Gordano, HP, IBM, Interactive Intelligence, InterCall, Interwoven, IntraLinks, Ipswitch, Jabber, Jive, MailSite, MeetingSense, Microsoft, Mindjet, Mirapoint, Mitel, Nokia, Nortel, Novell, Open Text, Openwave, Oracle, Polycom, PGi, RADVISION, RIM, Saba, SAP, Scalix, Sendmail, Siemens, SixApart, SocialCast, SocialText, Sonexis, Sun, Symantec, Traction, USA.Net, Verizon, VIACK, Vignette, WiredRed, WorkLight, and Yahoo!

This service focuses on the following core research. In addition to the insight provided in this service, IDC may conduct additional research on specific topics, or emerging market segments, via research offerings that require additional IDC funding and client investment.

These documents examine the opportunities, challenges, and leading suppliers in the following submarkets: standalone email, unified messaging, and enterprise instant messaging/presence.

This study examines the opportunities, challenges, and leading suppliers in the conferencing applications market.

This document examines the opportunities, challenges, and leading suppliers in the standalone and embedded TCA market.

This document presents usage forecasts for various collaborative applications including email, instant messaging, conferencing, team workspaces etc.

This study examines the opportunities, challenges, and leading suppliers in the integrated collaborative environments (aka groupware) market.

This study examines the opportunities and challenges in the unified communications market.

IDC offers a complete market intelligence solution customized to meet your business requirements. The array of products and services available to you includes:

• The opportunity to have your specific questions answered through personal interaction with industry experts who cover the topics and markets in your service
• Around-the-clock access to our market intelligence on idc.com, IDC's personalized Web experience
• A view of the market's future with 12 months of continuous intelligence about its direction and the reasons behind it, along with actionable advice for taking advantage of existing and emerging opportunities
• Special client discount pricing on purchases of research from other services
• Complimentary admission to IDC's annual Directions conference, where you'll hear our latest forecasts and network with IDC analysts and other industry professionals
• Complimentary invitations to monthly executive telebriefings, interactive forums designed to provide you with insights about research and strategies directly from IDC analysts

To find out how our flexible packaging options can meet your specific business needs, please contact your IDC sales executive.

As a privately held company, IDC believes that our customers are our primary constituency. A large percentage of every revenue dollar is reinvested back into our products, including more analysts, more geographic coverage, and extensive primary research.

Our steady growth over the past 10-plus years reflects our commitment to investing in our customers.