As the technology product market continues to mature, an increasing number of technology product companies and resellers have entered the services market, therefore fueling the need to understand the market landscape further. IDC's Asia/Pacific Semiannual Technology Product Services Tracker analyzes the IT technology support marketplace to determine which companies are leaders and how they have attained this leadership. The research and deliverables provide clients, both end-users and vendors, with a broad range of data. It will enable end-users to get an understanding as to which vendors to assess as part of their technology product services purchase decisions, while it would also be helpful for vendors to understand their competitive position in existing and potential service opportunities. The analysis and the supporting contract information provide fact-based insight into the latest trends impacting the market and its dominant players.

This product covers the following segments of the Technology Product Services market:

• Hardware deployment and support
• Software deployment and support
• Network consulting and integration
• IT training and education

Throughout the year, this product will address the following topics:

• Revenue and market share changes during the two half-year cycles
• Indicative technology product services contracts
• Marketing strategies that contributed to revenue and market share changes

Our research addresses the following issues that are critical to your success:

For End Users: For Vendors:

1. Who are the vendors I need to consider in the Asia/Pacific technology product services market and what is their market share?
2. Which vendors are strong performers in the vertical industries I operate in?
3. Which service providers' business portfolio makes them attractive as a partner for my business?
4. What is my market share in the Asia/Pacific technology support services marketplace, and who really are my competitors?
5. What changing strategies have my leading competitors undertaken in the previous six months?
6. What parts of the Asia/Pacific technology support marketplace are growing the most rapidly and how can I compete in these markets?

IDC's Asia/Pacific Semiannual Technology Product Services Tracker examines how service providers are positioning themselves to compete in the IT services market. This product reviews strategies, market positioning, and future direction of various providers including:

Accenture, Alcatel-Lucent, AsiaInfo, Atos Origin, AT&T, Bearing Point, Cap Gemini, CSC, Daewoo Information Systems, Dell, Digital China, Datacom, Deloitte Consulting, Dimension Data (Datacraft), EDS, EMC, Fujitsu, Gen-i, HCL, HeiTech Padu, HP, Hitachi, Huawei, Hyundai Information Technology, IBM, Infosys, LG CNS, Logica, KT, Microsoft, NTT Data, NEC, NCS, NIIT, Nihon Unisys, Novell, Optus, Oracle, PCCW Solutions, Samsung SDS, SAP, SK C&C, Sun Microsystems, Sybase, Systex Corporation, TCS, Telstra, Tongyang Systems, Toshiba, Unisys, UXC, VADS and Wipro.

Throughout the year, this product will offer insight into the latest trends impacting the market. Potential studies include:

• Technology product services revenue by foundation
• Ranking and market share of top 5 players
• Technology product services revenue by vertical segments
• Two half-year technology product services revenue forecast by foundation market

• Qualitative analysis of the players in the technology product services market along with some key insights on the wins and strategies
• Master dataset of the noteworthy companies tracked along with their half-yearly revenues and segmentation in the technology product services market

As a privately held company, IDC believes that our customers are our primary constituency. A large percentage of every revenue dollar is reinvested back into our products, including more analysts, more geographic coverage, and extensive primary research.