Busy executives rely on IDC's Global IT Advisor service for its flexible, cross-disciplinary research coverage, granularity in market information and analysis, and timely delivery. Company profiles, technology forecasts, market trends, and competitive and international market analyses are critical to helping you stay apprised of the IT marketplace. Many IT decision makers rely on service for strategic IT planning support and vendor validation as well as vendor road maps and product insights. IDC's Global IT Advisor service is designed for a select client base whose needs vary across a range of technology areas, including IT, consulting, industrial, advertising/public relations, publishing/media, and retail.

Our global market intelligence addresses issues that are critical to your success:

• Identify and evaluate business development opportunities around the world
• Assess and select the best technologies, IT suppliers, and products
• Support and maximize the value of your recommendations
• Capitalize on market change
• Enhance your IT knowledge

IDC's Global IT Advisor service is designed to save you time and provide you with answers when you need them. You receive a personable, responsive, and rich experience that addresses your IT research needs. The following are key elements of IDC's Global IT Advisor service:

The dedicated Analyst-Account Manager acts as the single point of contact for all IDC information requests. He or she is chartered with understanding the client's changing research needs and will leverage the IDC resources best suited to fulfilling the client's immediate and long-term research requirements in a consistent and timely manner.

Through the dedicated Analyst-Account Manager, clients have access to the global expertise of more than 900 industry and market experts. IDC analysts can help you extend your in-house planning and intelligence; obtain strategic and tactical advice on specific markets, companies, technologies, and products; and provide third-party validation.

Clients receive a pool of inquiry hours. These hours may be applied toward inquiry time with IDC analysts, consulting engagements, onsite analyst presentations, custom telebriefings, event registrations, and/or the purchase of additional IDC products.

IDC's personalized Internet site allows instant access to the most up-to-date information and analysis anytime, anywhere.

IDC events cover the hottest trends shaping the IT and communications industries. IDC clients receive invitations to participate in conferences, breakfast briefings, telebriefings, Web conferences, and other IDC events held throughout the year.

IDC's research activities span a wide range of topics, including the following:

• Channels
• Computer systems
• Contract manufacturing
• Devices
• Infrastructure software
• IT services
• IT support and integration
• Networking
• Semiconductors
• Small business
• Software application development and deployment
• Software application and information access
• Storage
• Telecommunications

As a privately held company, IDC believes that our customers are our primary constituency. A large percentage of every revenue dollar is reinvested back into our products, including more analysts, more geographic coverage, and extensive primary research.

Our steady growth over the past 10-plus years reflects our commitment to investing in our customers.