Through its continuous intelligence services, IDC's European Services research group produces a wealth of analysis on top-level and specific services segments, providing valuable input into clients' business planning and strategic decision processes. IDC's European Services Visa: Advanced Visa service provides customized access to the complete portfolio of European services research in a format designed to meet a client's specific needs. The client can select research documents during the year to fill specific requirements as the need arises, and gain access to the European Services group's expert analysts.

This customized study series covers the following segments:

• IT outsourcing
• Infrastructure management services
• Application outsourcing
• Network consulting and integration
• Global sourcing and offshore service delivery
• Solution services and systems integration
• Business process outsourcing
• European services market (top level)

Throughout the year, the client will be able to choose research around the following topics:

• Analysis of services offerings
• Competitive analysis
• Marketing and sales strategies
• Innovative service delivery models
• Services business models
• Brand perception of leading services firms
• Market opportunity assessment and forecast
• Market share analysis
• Service partnering and alliance strategies
• Services ecosystem assessments

This service addresses the following issues that are critical to your success:

1. What are the best growth opportunities in the services market my company operates in?
2. Which are my main competitors?
3. What are the winning strategies that I should deploy to win in my services markets?
4. Which business models are emerging in my services markets?
5. What are the key drivers and inhibitors of market growth in my services markets?

IDC's European Services Visa: Advanced Visa research examines how service providers are positioning themselves to compete in the European services market. The research reviews strategies, market positioning, and future direction of providers in the services market, including:

Accenture, ADP, Almaviva, Atos Origin, BT Global Services, Capgemini, Capita, Cisco, CSC, Dell, Deloitte, Dimension Data, EDS, EMC, Fujitsu Services, HCL Technologies, HP Services, IBM Global Services, Indra, Infosys, Logica, Oracle, SAP, Satyam, Siemens IT Solutions and Services, Steria, Sun, Tata Consultancy Services, TietoEnator, T-Systems, Unisys, Vertex, and Wipro.

Throughout the year, this service will offer insight into the latest trends impacting the market. Potential studies include:

For the European services market as a whole and for individual market segments, major studies will be produced that provide market opportunity forecasts for 2009-2013 for specific markets, and analysis of trends and drivers for these markets.

During the year, competitive analysis studies will be produced for specific market segments and the European services market as a whole, including competitive strategy and positioning analysis. In addition, the group produces briefs focusing on specific companies, their service offerings, and their strategies.

The European Services group produces research studies on hot topics, including emerging service opportunities and new service delivery models.

IDC offers a complete market intelligence solution customized to meet your business requirements. The array of products and services available to you includes:

• The opportunity to have your specific questions answered through personal interaction with industry experts who cover the topics and markets in your service
• Around-the-clock access to our market intelligence on idc.com, IDC's personalized Web experience
• A view of the market's future with 12 months of continuous intelligence about its direction and the reasons behind it, along with actionable advice for taking advantage of existing and emerging opportunities
• Complimentary/special admission price to IDC's annual Directions conference, where you'll hear our latest forecasts and network with IDC analysts and other industry professionals
• Complimentary invitations to monthly executive telebriefings, interactive forums designed to provide you with insights about research and strategies directly from IDC analysts

To find out how our flexible packaging options can meet your specific business needs, please contact your IDC account manager.

As a privately held company, IDC believes that our customers are our primary constituency. A large percentage of every revenue dollar is reinvested back into our products, including more analysts, more geographic coverage, and extensive primary research.

Our steady growth over the past 10-plus years reflects our commitment to investing in our customers.