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Malaysia Services Hot Spots
AN IDC REPORT SERIES
• Published Research
• Markets Covered
• Subjects Analyzed
• Key Questions Answered
• Malaysia IT Services Market Sizing and Forecast, 2008 - 2013, by Macro Market
• Competitive Analysis
• Research Agenda
• A Complete Intelligence Solution
• IDC's Investment Philosophy
• What Is An IDC Report Series

IDC's Malaysia Services Hot Spots offers a comprehensive study of the IT and business services market in Malaysia and a detailed analysis of the competitive environment, market trends, user buying patterns and future growth areas. Developed in response to demands from IT end-users and vendors, this service provides in-depth analysis, market forecasts, information about customer buying behavior for the enterprise and the SMB, and data for business success in the region. IDC's Malaysia Services Hot Spots is designed to guide the IT and business service providers and the financial community seeking to invest in this region, by providing insights to help them identify and validate opportunities in the local market.


Markets Covered


This service covers the following segments of the Malaysia ICT market:

  • IT consulting
  • Systems integration
  • Custom application development
  • Network consulting and integration
  • IS outsourcing
  • Application management
  • Network and desktop outsourcing
  • Hardware and software deployment and support
  • IT education and training
  • Hosting


Subjects Analyzed


Throughout the year, this service will address the following topics:

  • Services adoption trends/competitive analysis
  • Services market size and forecast
  • Contract wins
  • Services market opportunity assessments
  • Market forecast assumptions
  • Services segmentation
  • Business opportunity assessments


Key Questions Answered


Our research addresses the following issues that are critical to your success:

  1. What are the business issues driving services adoption in enterprises?
  2. What are the key selection criteria that enterprise use when engaging service providers in a new area of services adoption?
  3. What are the key IT services trends in Malaysia for 2008 and 2009?
  4. What is the market size and five-year forecast for the IT services market in Malaysia?
  5. What are the market opportunities in IT services by service categories and vertical industries?
  6. What are the new service delivery models and the key driving force behind enterprise adoption?


Malaysia IT Services Market Sizing and Forecast, 2008 - 2013, by Macro Market


Source: IDC



Competitive Analysis


IDC's Malaysia Services Hot Spots examines how IT and business services providers are positioning themselves to compete in the services market. This service reviews strategies, market positioning, and future direction of several providers, including:

Accenture, Atos Origin, CSC, Dataprep, EDS, Formis Resources, Fujitsu, Heitech Padu, HP Services, IBM Global Services, Kompakar Inc, Mesiniaga, Patimas Computers Group, Sapura Technology, Skali, Symphony, Teliti Computer System, VADS and Xybase.


Research Agenda


Throughout the year, this service will offer insight into the latest trends impacting the market. Potential studies include:


Malaysia Services Market Hot Picks for 2008
This study looks at the industry events, technology and user trends, and vendor strategies that promise to uniquely define the Malaysia IT and business services market in 2008, drawing from IDC's local and worldwide supply- and demand-side research.

Malaysia Solution Services Spending Survey 2008
This IDC survey identifies the growing need for solution services among the medium to large enterprises in Malaysia in 2008-2009, focusing on overall spending plans and adoption patterns.

Malaysia IT Outsourcing Services Market Forecast and Analysis 2008 - 2013
This IDC study an overview of the IT outsourcing services market and highlights the market opportunities available from 2008-2013. It examines the competitive landscape and provides a five-year forecast of the IT outsourcing market.

Malaysia IT Outsourcing Services Overview and Trends

This IDC study provides an overview and trends of the IT outsourcing services market. In addition, it also provides an in-depth analysis of the market forces that are beginning to impact the growth of IT outsourcing.


Malaysia IT Services Market Overview

In this study, IDC highlights the overall market performance in each of the services engagement types, including general market updates and IT services developments in 6 key vertical industries such as financial services/insurance, manufacturing, communication and media, retail/distribution, public sectors and resource/utilities.


A Complete Intelligence Solution


IDC offers a complete market intelligence solution customized to meet your business requirements. The array of products and services available to you includes:

  • The opportunity to have your specific questions answered through personal interaction with industry experts who cover the topics and markets in your service
  • Around-the-clock access to our market intelligence on idc.com, IDC's personalized Web experience
  • A view of the market's future with 12 months of continuous intelligence about its direction and the reasons behind it, along with actionable advice for taking advantage of existing and emerging opportunities
  • Special client discount pricing on purchases of research from other services
  • Complimentary invitations to monthly executive telebriefings, interactive forums designed to provide you with insights about research and strategies directly from IDC analysts

To find out how our flexible packaging options can meet your specific business needs, please contact your IDC sales executive.


IDC's Investment Philosophy


As a privately held company, IDC believes that our customers are our primary constituency. A large percentage of every revenue dollar is reinvested back into our products, including more analysts, more geographic coverage, and extensive primary research.

Our steady growth over the past 10-plus years reflects our commitment to investing in our customers.


Related Links



Meet the Experts
Attaphon Satidkanitkul
Senior Analyst, IT Services Group
Maggie Tan
Senior Research Manager, IDC Malaysia