IDC's Worldwide Quarterly Services Tracker fulfills the growing demand for detailed, timely, and accurate information on the global services market. It provides insightful analysis and both quarterly and annual vendor revenue by region and market segment. The core of the product is a pivot table that allows the flexible viewing of vendors' revenues by region and service line and highlights key market share changes and trends affecting each firm from 2006 to 2008.

This product covers the following revenue and market share information for more than 50 leading services vendors in three major regions (Americas, EMEA, Asia/Pacific):

• Business consulting
• IT consulting
• Systems integration
• Application development
• IT outsourcing
• Business outsourcing (horizontal)
• Deploy and support
• IT education and training
• Other revenue

Throughout the year, this product will address the following topics:

• Vendor financial performance by region and market segment
• Vendor market share
• Major contracts won
• Acquisitions and reorganizations
• Strategic changes
• Vertical or country/subregional breakouts as well as quarterly segmentations available on a custom basis
• Company metrics such as headcount, utilization rates, and profitability ratios

Our research addresses the following issues that are critical to your success:

1. How did the leading services vendors perform quarterly from 2006 to 2008, and how will they perform going forward?
2. How did vendors perform in outsourcing, systems integration and consulting, and support and training?
3. How did vendors perform on a worldwide basis in the Americas, in EMEA, and in Asia/Pacific?
4. For those vendors that also sell hardware or software, how does the performance of their services businesses compare with the performance of the overall business?
5. Which vendors are growing in step with, more quickly than, or more slowly than IDC's forecast view of the services marketplace?

IDC's Worldwide Quarterly Services Tracker is an essential tool for tracking competitors in the services space. This tool is updated quarterly, providing the latest information for ongoing business planning activities. Built on the foundation of IDC's worldwide network of experienced market analysts, this research uses both top-down and bottom-up methodologies to match operational market knowledge with global company financial modeling. Current vendors tracked include (list not comprehensive):

Accenture, ACS, AT&T, Atos Origin, BearingPoint, Capgemini, CGI Group, Cisco, Cognizant, Convergys, CSC, Dell, Deloitte, EDS, Fujitsu, Getronics, HCL, Hewitt Associates, Hitachi, HP, IBM, Infosys, Lockheed Martin, NEC, Northrop Grumman, NTT Data, Oracle, Patni, Perot Systems, SAIC, SAP, Satyam, Siemens, Sun Microsystems, TCS, T-Systems, Unisys, and Wipro.

Throughout the year, this product will offer insight into the latest trends affecting the market. Deliverables include:

Quarterly revenue data is provided for the following segments:

• Three macro markets: Project oriented, outsourcing, support/training
• Geography: Americas, EMEA, Asia/Pacific
• Results starting 1Q06
• Total vendor revenue: Services, other
• Quarterly total headcount

Annual revenue data and market shares are provided for the following segments:

• Two services categories: IT, business
• Three macro markets: Project oriented, outsourcing, support/training
• Eight engagement types
• Geography: Americas, EMEA, Asia/Pacific
• Three years: 2006-2008
• Total vendor revenue: Services, other

• The quarterly data file is delivered 10-12 weeks after the end of a calendar quarter. The annual data file is delivered five to six months after the end of the calendar year. Inquiry time for additional data cuts and qualitative vendor insight is also available.
• Clients receive analyst notes describing major vendor activities that affect quarterly performance.

The data is provided in an Excel pivot table. The ability to write and run these tables is provided as a standard feature of Microsoft's application. We attach a database to the Excel workbook. Clients are presented with a row of units and revenue by year and a number of buttons. By clicking to the right of each button, they can retrieve the data associated with the item selected. Tables can also be customized easily by clients with Excel macros to automate quarterly business planning models.

As a privately held company, IDC believes that our customers are our primary constituency. A large percentage of every revenue dollar is reinvested back into our products, including more analysts, more geographic coverage, and extensive primary research.

Our steady growth over the past 10-plus years reflects our commitment to investing in our customers.