IDC's European Enterprise Applications with Vertical Views service offers a detailed software spending perspective and analysis across major application areas within the different Western European industry segments. This service provides a five-year outlook on the multidimensional IT opportunity size and growth rates for software, with specific focus on key application areas. IDC's software and vertical market segmentations, based on consistent and rigorous forecasting methodologies, standard definitions, and taxonomies, pinpoint the software spending trends of various industries, clarify future application adoption expectations in vertical markets, and facilitate the decision making and market risk management efforts of software vendors.

This service covers the following segments:

• Enterprise applications
• CRM applications
• ERM applications

Throughout the year, this service will address the following topics:

• Key application requirements by vertical market
• Application priorities by vertical market
• Vendor information: strategies and new product coverage by vertical market
• CRM vendor shares and forecasts by vertical market
• ERM vendor shares and forecasts by vertical market
• User views

Our research addresses the following issues that are critical to your success:

1. How are key application areas adopted by industry?
2. How much do companies in different vertical markets spend on CRM and ERM applications?
3. How are top vendors positioned in terms of company, product strategy, and market share?
4. What strategies will specific industries use for CRM and ERM software solutions?
5. What are the special requirements for successful software solutions by industry?
6. Which industries and key software segments have significant growth opportunity over the next five years and how does this differ by country?

IDC's European Enterprise Applications with Vertical Views service examines how IT providers are positioning themselves to compete in the European enterprise applications market. This service reviews strategies, market positioning, and future direction of several providers in the enterprise applications market: Amdocs, Aspect, Avaya, COA Solutions, Cegedim, Cegid, Chordiant, Epicor, Exact Software, Genesys, IBM, IBS, IFS, Infor, Lawson, Mamut, Microsoft, Northgate, Oracle, QAD, SAGE, Salesforce.com, SAP, SAS Institute, SoftM, SuperOffice, Unit 4 Agresso, Visma, and Witness Systems..

Throughout the year, this service will offer insight into the latest trends impacting the market. Potential studies include:

This study will analyze applications drivers and provide forecasts by vertical market in Western Europe and the top 5 countries.

This study will analyze the software revenue opportunity for CRM applications by vertical market in Europe.

This study will analyze the software revenue opportunity for ERM applications by vertical market in Europe.

This study will analyze survey-based trends in applications adoption and investment plans by vertical market.

This study will analyze software vendor shares for ERM applications by vertical market in Europe.

This study will analyze software vendor shares for CRM applications by vertical market in Europe.

IDC offers a complete market intelligence solution customized to meet your business requirements. The array of products and services available to you includes:

• The opportunity to have your specific questions answered through personal interaction with industry experts who cover the topics and markets in your service
• Around-the-clock access to our market intelligence on idc.com, IDC's personalized Web experience
• A view of the market's future with 12 months of continuous intelligence about its direction and the reasons behind it, along with actionable advice for taking advantage of existing and emerging opportunities
• Complimentary/special admission price to IDC's annual Directions conference, where you'll hear our latest forecasts and network with IDC analysts and other industry professionals
• Complimentary invitations to monthly executive telebriefings, interactive forums designed to provide you with insights about research and strategies directly from IDC analysts

To find out how our flexible packaging options can meet your specific business needs, please contact your IDC account manager.

As a privately held company, IDC believes that our customers are our primary constituency. A large percentage of every revenue dollar is reinvested back into our products, including more analysts, more geographic coverage, and extensive primary research.

Our steady growth over the past 10-plus years reflects our commitment to investing in our customers.