The Australia IT Services Opportunities research program analyses the demand and market opportunities for IT Service Providers across Australia. Areas of special focus include; Security, Wireless, Enterprise Applications, Dynamic IT and vertical market-aligned Services. In an environment of tightened IT budgets, skepticism around consultants' value proposition, the emerging borderless global sourcing model and technology standardisation and simplification. IT Services vendors are continually forced to reassess their go-to-market strategies and profit models. This service delivers in-depth analysis of service strategies and provides focused recommendations on the appropriate tools, skill sets and go-to-market strategies for services organisations wanting to meet emerging customer needs.

This service covers the following segments of the IT Services market:

• IT consulting
• Systems integration
• Network consulting and integration
• Custom application development
• Hardware & software deployment and support
• IT Training and education

Throughout the year, this service will address the following topics:

• Market size, five year forecasting and growth opportunity
• Australia end-user requirements and intentions survey
• Vertical Market analysis
• Hot topic deep-dives including: wireless, security, Dynamic IT and BI services

Our research addresses the following issues that are critical to your success:

1. What is the market size and growth opportunity for IT Services?
2. How should IT Service providers evolve their businesses to meet changing technology and customer needs?
3. What are the vertical market opportunities for IT Services players over the coming 5 years?

IDC's Australia's IT Services Opportunities research examines how IT service providers are positioning themselves to compete in the Australian market. This service reviews strategies, market positioning, and future direction of several providers including:

Accenture, CSC, Dimension Data, EDS, Fujitsu, IBM, HP, Optus, Oracle, Unisys and Telstra.

Throughout the year, this service will offer insight into the latest trends impacting the market. Potential studies include:

This report will present survey results from IDC's annual survey of 250 Australian senior IT managers, gauging perceptions of key service providers, current and future requirements as well as spending intentions.

The IT Security marketplace continues to gain momentum - corporations and governments are facing unknown risks and are having to protect themselves adequately. This dynamic market will be examined in our Security Services Analysis document.

The fast pace of Wireless technology deployment is fuelling growth for Australian services companies. This document examines the key trends underpinning this growth.

IDC offers a complete market intelligence solution customised to meet your business requirements. The array of products and services available to you includes:

• The opportunity to have your specific questions answered through personal interaction with industry experts who cover the topics and markets in your service
• Around-the-clock access to our market intelligence on idc.com, IDC's personalised Web experience
• A view of the market's future with 12 months of continuous intelligence about its direction and the reasons behind it, along with actionable advice for taking advantage of existing and emerging opportunities
• Special client discount pricing on purchases of research from other services
• Complimentary invitations to monthly executive telebriefings, interactive forums designed to provide you with insights about research and strategies directly from IDC analysts

To find out how our flexible packaging options can meet your specific business needs, please contact your IDC account manager.

As a privately held company, IDC believes that our customers are our primary constituency. A large percentage of every revenue dollar is reinvested back into our products, including more analysts, more geographic coverage, and extensive primary research.

Our steady growth over the past 10 years reflects our commitment to investing in our customers.