IDC's IT Outsourcing and Utilities Services (ITOUS) research provides a comprehensive look at the full breadth of the IT outsourcing and utility services markets. These markets include; traditional IT outsourcing involving back-end infrastructures (e.g. datacenters, systems, storage and applications) to networks as well as the entire desktop environment including mobile devices. This research also examines emerging models of outsourcing such as utility computing or on-demand services. The service provides in-depth analysis of existing and emerging players and their revenue opportunities as well as the impact these emerging models of outsourcing will have on the traditional IT outsourcing market.

This service covers the following segments of the Outsourcing & Utility Services market::

• Traditional IS Outsourcing
• Network & Desktop Outsourcing
• Applications management
• Utility computing and on-demand services

Throughout the year, this service will address the following topics:

• Outsourcing market trends and opportunities
• End users' perceptions drivers and inhibitors
• Outsourcing contract analysis by vertical industry
• Utility computing trends and competitor analysis
• Competitive positioning, strategies and capabilities

Our research addresses the following issues that are critical to your success:

1. What is the size of the outsourcing services market and what is the growth forecast? What is driving and/or inhibiting the growth of this market?
2. Which providers have leveraged their competitive advantage to increase market share?
3. How will utility computing/on-demand services be leveraged in the IT outsourcing market?
4. How are users responding to this evolving model of services delivery?

IDC's Australia Outsourcing and Utility Service research examines how IT providers are positioning themselves to compete in the outsourcing, managed, and utility computing/on-demand services markets. This program reviews strategies, market positioning, and future directions of multiple providers in the IT outsourcing and utility market, including:

Tier 1 players: Accenture, CapGemini, CSC, Deloitte, EDS, Fujitsu, Getronics, Hewlett-Packard, IBM Global Services, and Telstra/KAZ.

Tier 2 players: Alphawest, Datacom, Data #3,Volante, and Mincom.

Offshore players: Wipro, Satyam, Infosys, HCLTechnologies,and TCS.

Throughout the year, this service will offer insight into the latest trends impacting the market. Potential studies include:

Analysis and forecast for the total IT services market in Australia with forecast assumptions and recommendations on positioning strategies to services providers.

Analysis and forecast for IS Outsourcing and NDOS Market in Australia with forecast assumptions and recommendations on positioning strategies to services providers.

The survey will ivolve interviews with about 200 companies across all segments in Australia and gauge their spending priorities, drivers, inhibitors and changing sentiments. 2007 being a critical year as A$7Bn comes up for renewal.

IDC offers a complete market intelligence solution customised to meet your business requirements. The array of products and services available to you includes:

• The opportunity to have your specific questions answered through personal interaction with industry experts who cover the topics and markets in your service
• Around-the-clock access to our market intelligence on idc.com, IDC's personalised Web experience
• A view of the market's future with 12 months of continuous intelligence about its direction and the reasons behind it, along with actionable advice for taking advantage of existing and emerging opportunities
• Special client discount pricing on purchases of research from other services
• Complimentary invitations to monthly executive telebriefings, interactive forums designed to provide you with insights about research and strategies directly from IDC analysts

To find out how our flexible packaging options can meet your specific business needs, please contact your IDC account manager.

As a privately held company, IDC believes that our customers are our primary constituency. A large percentage of every revenue dollar is reinvested back into our products, including more analysts, more geographic coverage, and extensive primary research.

Our steady growth over the past 10 years reflects our commitment to investing in our customers.