IDC's European Business Network Services presents our analysis, sizing, and forecasting of the fixed-line business voice and data markets in Europe. It covers the network services markets from SMB up to multinational enterprise, including next-generation services based on IP and Ethernet as well as traditional fixed voice and data services. Primary end-user research is presented each year that reveals shifting business networking trends as well as informing our individual market forecasts. Our research helps companies in the business communications industry shape their corporate and product development strategies and pinpoint emerging opportunities.

This service covers the following segments:

• Fixed-line business voice and data services
• Converged voice/data and fixed/mobile
• SOHO, SMB, enterprise, and MNC

Throughout the year, this service will address the following topics:

• IP telephony services such as hosted VoIP and IP trunking
• Traditional fixed-line telephony
• Next-generation IP and Ethernet business network services
• Traditional Layer 1 and Layer 2 services
• Internet access and remote access services
• Web hosting and colocation
• SME and enterprise behavior, requirements, and plans
• Advanced network applications such as unified communications, WAN optimization, application-aware networking, and telepresence

This service addresses the following issues that are critical to your success:

1. What is the rate of migration from legacy to next-generation voice and data services?
2. How should emerging technologies and services be deployed for greatest effect?
3. What is the size of the opportunity for carrier Ethernet services?
4. What is the value to customers of converged services?
5. What network services do enterprises use today and how do they expect to evolve?
6. How can enterprise service providers address the SMB market?

IDC's European Business Network Services examines how service providers are positioning themselves to compete in the fixed-line voice and data market. This service reviews strategies, positioning, and future direction of providers in the market, including:

Arcor, AT&T, Avaya, Belgacom, Azzurri, BT Global Services, Cable & Wireless, CallServe, Claranet, Cogent, COLT, Completel, Deutsche Telekom, Delta3, e-shelter, Easynet, eircom, Equinix/IXEurope, euNetworks, France Telecom, Global Crossing/Fibernet, Global Switch, Google, Interoute, Interxion, KPN, Level 3, Microsoft, Mitel, Neuf Cegetel, Net2Phone, ntl:Telewest Business, NTT/Verio, Ono, Orange Business Services, OTE, Portugal Telecom, Rackspace, Redstone Telecom, Reliance Globalcom/Vanco, Savvis, Sentrum, Skype, Sonaecom, Sprint, Swisscom, T-Systems, Tata Communications/Teleglobe, TDC, Tele2, Telecom Italia, TelecityRedbus, Telefónica, Telehouse, Telekom Austria, Telenor, TeliaSonera, Telstra International, Thus, Tiscali, Verizon Business, Vodafone, and Wind.

This service focuses on the following core research. In addition to the insight provided in this service, IDC may conduct additional research on specific topics, or emerging market segments, via research offerings that require additional IDC funding and client investment:

Ethernet continues its ascendancy and is on track to become a dominant wide area network technology. This study sizes and forecasts the carrier Ethernet services market in Europe.

MPLS-based IP VPNs are the leading WAN service in Europe. This study sizes and forecasts the market and highlights current trends in this now-mature technology.

Growth in VoIP services remains high and they are rapidly becoming the standard platform for telephony and advanced applications such as unified communications. This study analyzes the market for hosted VoIP services, IP trunking, and voice over broadband services in Europe.

This study presents IDC's annual survey of around 650 WAN managers in 10 European countries, covering current and future use of WAN and VPN, fixed voice, VoIP, hosting, and convergence services.

IDC offers a complete market intelligence solution customized to meet your business requirements. The array of products and services available to you includes:

• The opportunity to have your specific questions answered through personal interaction with industry experts who cover the topics and markets in your service
• Around-the-clock access to our market intelligence on idc.com, IDC's personalized Web experience
• A view of the market's future with 12 months of continuous intelligence about its direction and the reasons behind it, along with actionable advice for taking advantage of existing and emerging opportunities
• Complimentary/special admission price to IDC's annual Directions conference, where you'll hear our latest forecasts and network with IDC analysts and other industry professionals
• Complimentary invitations to monthly executive telebriefings, interactive forums designed to provide you with insights about research and strategies directly from IDC analysts

To find out how our flexible packaging options can meet your specific business needs, please contact your IDC account manager.

As a privately held company, IDC believes that our customers are our primary constituency. A large percentage of every revenue dollar is reinvested back into our products, including more analysts, more geographic coverage, and extensive primary research.

Our steady growth over the past 10-plus years reflects our commitment to investing in our customers.