IDC's Asia/Pacific Services Opportunities service offers timely and responsive market analysis and competitive coverage of the IT services markets in Asia/Pacific. Developed in perspective of demands from both the supply and demand sides of the market, this service provides you with in-depth analysis, forecasts and data on customer buying behavior across the enterprise and SMB in the region. IDC's Asia/Pacific Services Opportunities is designed to guide IT service providers and financial community seeking to invest in this region, by providing insight to help them identify and validate opportunities in specific vertical segments.

This service covers the following segments of the IT Services market from an end-user and vendor perspective:

• Services opportunities by vertical markets
• Services Oriented Architecture (SOA)
• Impact of new service delivery models (SaaS, cloud computing, utility computing) on C&SI market
• Web services and Web 2.0
• Consulting and systems integration
• ERM, SCM, CRM and BI solutions

Throughout the year, this service will address the following topics:

• End-user surveys
• Customer buying behaviors by country, by vertical and by size of company
• IT services market sizes and growth rates
• Services segmentation
• Services adoption trends/competitive analysis
• Business opportunity assessments for different segments based on end-user survey result
• Partnerships and alliances/joint ventures for different go-to-market strategy

Our research addresses the following issues that are critical to your success:

1. What are the key services opportunities for driving revenue growth and which are the key verticals and country markets?
2. What is the market growth outlook for the next five years and how is the competitive scenario spread?
3. What are the end-user requirements and spending plans and how can vendors address them?
4. What are the selection criteria of IT service providers?
5. How is the competitive space evolving and what are the competitive initiatives being undertaken in the market?
6. What are the adoptions in different key industry verticals and what are the winning strategies for services providers in those market space?

IDC's Asia/Pacific Services Opportunities service analyzes service providers, best practice strategies, and competitive positioning in the light of user wants and needs for the IT services market in Asia/Pacific. This service covers market trends and developments as well as specific strategies of major service providers in the region. The twelve major Asia/Pacific countries covered are Australia, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, PRC, Singapore, Taiwan and Thailand.

This service focuses on the following core research. In addition to the insight provided in this service, IDC may conduct additional research on specific topics, or emerging market segments, via research offerings that require additional IDC funding and client investment.

This study helps vendors better understand the IT services dynamics from both the vendor's and end-user's perspectives in the region across all the IT service categories and countries. This study provides both qualitative and quantitative market trends, and IDC's insight on the IT services market.

This study focuses on the buying behavior of end-users, based on results collected from IDC's flagship annual survey, Continuum, and presented in spending patterns in terms of solution, budget size, priority, vendor perception, etc.

This study focuses on investment priorities in the IT services space by CIOs, following the reviving economic circumstances in the Asia/Pacific region.

This study emphasizes the key services happenings and contracts in the Asia/Pacific (excluding Japan) marketplace for 2009, such as vendor announcements and highlights from end-users.

IDC offers a complete market intelligence solution customized to meet your business requirements. The array of products and services available to you includes:

• The opportunity to have your specific questions answered through personal interaction with industry experts who cover the topics and markets in your service
• Around-the-clock access to our market intelligence on idc.com, IDC's personalized Web experience
• A view of the market's future with 12 months of continuous intelligence about its direction and the reasons behind it, along with actionable advice for taking advantage of existing and emerging opportunities
• Special client discount pricing on purchases of research from other services
• Complimentary invitations to monthly executive telebriefings, interactive forums designed to provide you with insights about research and strategies directly from IDC analysts

To find out how our flexible packaging options can meet your specific business needs, please contact your IDC account manager.

As a privately held company, IDC believes that our customers are our primary constituency. A large percentage of every revenue dollar is reinvested back into our products, including more analysts, more geographic coverage, and extensive primary research.

Our steady growth over the past 10-plus years reflects our commitment to investing in our customers.