http://www.idc.com/research/simplesearchres.jsp?buck=Web%2FeCommerce+Applications&keyword=&lcol=en&access_type=All&container_type=All&resperpage=10&sortby=scoreIDC research on eCommerce Applicationsen-ushttp://cdn.idc.com/en_US/images/pageImg/idcLogoHome.jpghttp://www.idc.com/research/simplesearchres.jsp?buck=Web%2FeCommerce+Applications&keyword=&lcol=en&access_type=All&container_type=All&resperpage=10&sortby=scorehttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=GI214831http://www.idc.com/getdoc.jsp?pid=23571113&containerId=GI214831This Government Insights report looks at the evolution and development of a government eprocurement project — launched by the Commonwealth of Virginia and its vendor partner CGI — that successfully integrated multiple government agency procurement systems and created a common enterprise transactional and reporting system. "Governments are striving to use information technology effectively to drive down costs and improve service delivery," according to Thom Rubel, Government Insights' government programs director. "Innovation and collaborative partnering are key to achieving these mutual goals." Wed, 12 Nov 2008 00:00:00 ESThttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=214311http://www.idc.com/getdoc.jsp?pid=23571113&containerId=214311This IDC Insight looks at the new online pricing that SAP employs as part of its Fast-Start program for its SAP Business All-in-One solution. The program was introduced in February 2008, is "live" in 24 countries, and targets midsize companies with 500 employees or fewer (in the United States, 400 employees or fewer) in the manufacturing, services, and trade industries. The document discusses how SAP innovatively leverages the Internet to enable "variable, dynamic pricing" of its software and services solutions in order to drive up customer (and partner) value. In addition, it identifies how this pricing model will help SAP boost its profits in the critical, price-sensitive SMB buyer segments. Tue, 30 Sep 2008 00:00:00 EDThttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=prUS21304208http://www.idc.com/getdoc.jsp?pid=23571113&containerId=prUS21304208Worldwide spending on Internet advertising will total $65.2 billion in 2008, which represents nearly 10% of all ad spending across all media, according to IDC's Digital Marketplace Model and Forecast. Wed, 25 Jun 2008 00:00:00 EDThttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=LC56Qhttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=LC56QThis Event Flash reviews announcements and impressions from a recent end-user conference in London hosted by Omniture, a U.S.-based vendor of software-as-a-service (SaaS) marketing applications. Wed, 14 May 2008 00:00:00 EDThttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=EI212140http://www.idc.com/getdoc.jsp?pid=23571113&containerId=EI212140This Energy Insights Perspective reviews the recent AGA EEI Customer Service Conference, with insights into the hot topics at the conference. This Perspective concludes with guidance in better customer service for utilities and vendors. The information and knowledge gained from the AGA/EEI Customer Service Conference sessions and networking will last. This event in San Diego, California, held March 30–April 2, 2008, reported over 400 attendees. There was a mix of utility personnel — customer service, metering, marketing, load research, and information technology personnel — which reflects the growing cross-departmental thinking and execution needed to create higher customer satisfaction. Exhibitors included traditional customer service vendors for billing, customer information systems, customer relationship management, payment, collections, revenue assurance, call center, and Web site providers. Other exhibitors focused on smart metering and energy efficiency. The conference also included a tour of the Sempra Energy Call Center, giving attendees a chance to compare a call center operation with what their utility is doing and learn new ideas. Fri, 02 May 2008 00:00:00 EDThttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=212056http://www.idc.com/getdoc.jsp?pid=23571113&containerId=212056This IDC study examines and forecasts the market for small business multiplay bundled communications services in the United States over the five-year period ending in 2012. IDC believes that U.S. service providers will build upon the success they have enjoyed in the delivery of consumer bundled services and increasingly employ a similar strategy to target the extensive small business marketplace with bundled services consisting of voice, broadband, video, and wireless services. "U.S. small businesses are beginning to opt for bundled services similar to those offered in the consumer market," said Matt Davis, director of IDC's Consumer Multiplay program. "In particular, U.S. cable operators have taken aim at this growth opportunity, and we expect to see an increase in the inclusion of television as an important piece of the bundled services portfolio. The addition of television and wireless to the core services of voice and broadband is expected to help grow the market to $15.9 billion in 2012. Fri, 02 May 2008 00:00:00 EDThttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=FB51Qhttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=FB51QThis event flash provides an overview and analysis of EMC's acquisition of U.K.-based digital business services firm Conchango plc., as well as a future outlook for EMC's European Microsoft consulting business. Thu, 03 Apr 2008 00:00:00 EDThttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=prUS21158408http://www.idc.com/getdoc.jsp?pid=23571113&containerId=prUS21158408Google, Microsoft, and Yahoo! are the leading companies that SMBs turn to for Internet resources, with more variation in SMB preferences by vertical industry than by company size, a new IDC report finds. Mon, 31 Mar 2008 00:00:00 EDThttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=209518http://www.idc.com/getdoc.jsp?pid=23571113&containerId=209518This IDC study examines the worldwide market for Web analytics software applications for 2006 and provides vendor shares for the market. Historical revenue for 2004 and 2005 is also provided. This document also presents a 2007–2011 forecast for the worldwide market segmented by region. In 2006, the Web analytics software market reached $397.5 million, representing a growth rate of 25%. The worldwide Web analytics software market is expected to continue to grow at a healthy compound annual growth rate of 16.1% over the next five years. "Web analytics represent an opportunity for organizations to maximize their investment in ecommerce and overall Web presence. Organizations with high dependency on the Web would be well served to prioritize Web analytics applications and processes high on their investment list. Vendors should continue innovating and developing the vision of Web analytics." — Mary A. Wardley, research vice president, CRM Applications Software Mon, 03 Dec 2007 00:00:00 ESThttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=208254http://www.idc.com/getdoc.jsp?pid=23571113&containerId=208254This IDC study provides the latest worldwide market shares of more than 150 supplier relationship management applications vendors for 2004–2006 by five major segments: contract management, core purchasing, strategic sourcing, supplier collaboration, and subscription-based supplier relationship management (SRM) on-demand solutions. This study, which offers a forecast of the SRM applications market through 2011, also includes profiles of major SRM vendors Ariba, Concur, SAP, and Sterling Commerce as well as an analysis of industry dynamics and market conditions that could change the world of procurement and supply management. SRM applications are in better shape than ever as many vendors succeed in selling on-demand solutions, diversifying their recurring revenue streams, and enlarging product pipelines to meet an extensive list of user requirements. "Sustainable growth in the SRM market appears attainable and irreversible, with increased user demands for readily available tools and Web services for them to pursue procurement and supply management excellence,'' said Albert Pang, IDC director of Enterprise Applications research. Wed, 08 Aug 2007 00:00:00 EDT