http://www.idc.com/idcstore/store.jspConnect with IDC by accessing selected free research to develop winning business strategies. This feed contains links to free IDC research.en-ushttp://cdn.idc.com/en_US/images/pageImg/idcLogoHome.jpgCopyright 2005 IDC. Reproduction is forbidden unless authorized. All rights reserved.1440RI53Phttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=RI53P <P>First, it was hardware margins that declined ? and infrastructure vendors, systems integrators, and dealers turned their focus to services. Now, services margins are declining. This first issue of a quarterly IDC newsletter on infrastructure services looks at how to make money in infrastructure services and how to unlock the potential of SMB.</P> ...5/14/07 12:00:00 AM EDT206617http://www.idc.com/getdoc.jsp?pid=23571113&containerId=206617 <P>This IDC Insight provides an overview of the issues with CommVault's previous channel program and analyzes the new program, as well as the impact IDC believes it will have on the overall storage software market and CommVault's future market penetration rates.</P> ...4/26/07 12:00:00 AM EDT206366http://www.idc.com/getdoc.jsp?pid=23571113&containerId=206366 <P>This IDC Flash reviews the announcement by TeraCloud, a storage analytics software company, that it will offer a utility pricing model to all end users. It also discusses the implications of this announcement for the storage management market.</P> ...4/4/07 12:00:00 AM EDT205444http://www.idc.com/getdoc.jsp?pid=23571113&containerId=205444 <P>This IDC study provides the most up-to-date IDC sales and marketing taxonomy, which has been developed over five years in collaboration with industry leaders. The slowing IT industry, coupled with an increased level of competition will require sales and marketing executives to significantly improve the efficiency and effectiveness of their organizations. Based on a managerial accounting approach, IDC's sales and marketing taxonomy will serve as the foundation for sales, marketing, and finance executives to better demonstrate fiscal management capabilities to C-level executives and to improve decision-making processes based on known resource allocations. </P> <P>"Using the IDC sales and marketing taxonomy, coupled with benchmarking against IDC's industry-leading Sales and Marketing Technology Benchmarks database, will enable executives to advance their investment management capabilities," said Rich Vancil, vice president of IDC's CMO Advisory Practice. "Executives should use this taxonomy guide as a tool to optimize return on their activities and expenses across the customer creation process." </P> ...3/1/07 12:00:00 AM ESTAP224101Phttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=AP224101P <P>This IDC study provides a detailed description of IDC's business outsourcing services taxonomy, including:</P> <UL> <LI>Definitions of eight business process outsourcing (BPO) markets </LI> <LI>Definitions of five horizontal processing services markets </LI> <LI>Definition of seven vertical processing services market</LI> </UL> <P>This taxonomy is used by IDC analysts to help our clients understand the changing BPO industry dynamics, from the perspective of both market resource requirements and external demand. Readers should use this study to understand the underlying structure behind IDC's BPO services research. "IDC's BPO taxonomy represents comprehensive definitions of the terminologies that cover both horizontal and vertical functions across Asia/Pacific (excluding Japan) or APEJ," says Conrad Chang, research manager, BPO Services, IDC Asia/Pacific. </P> ...1/17/07 12:00:00 AM ESTEI204552http://www.idc.com/getdoc.jsp?pid=23571113&containerId=EI204552 <P>This Energy Insights report examines seven companies and their approaches to asset management using a best-practices rubric for asset management developed by Energy Insights. Utilities are an asset-intensive industry, and significant resources are devoted to capital investments in assets and maintenance and repair of those assets. The report outlines the best practices, business processes, and corresponding supporting technology of companies actively pursuing an effective asset management strategy.</P> <P>A comprehensive asset management strategy enables short-term operating or maintenance decisions to be made in the context of the long-term capital investment strategy of major assets. According to Jill Feblowitz, program director, Energy Wholesale Strategies, "Most companies we studied have made advances in two out of three areas ? managing supply chain, assets, and workforce ? but not all three. The most successful companies have started with business strategy and sought supporting technology. At the same time, these companies have realized that investment in technology infrastructure is required as they head up the ladder to best in class."</P> ...12/6/06 12:00:00 AM EST