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Adelaide O'Brien

Research Manager

Adelaide O'Brien is Research Manager and responsible for Government Insights research regarding sourcing decisions within government. Adelaide began her career working in various state and local governmental positions, including Minnesota State Government, Boston City Government, and the Attorney General of Texas. She draws on more than 20 years of experience in high-tech corporations, where she successfully led product management, marketing, and services businesses targeted to government and commercial business requirements. Prior to joining Government Insights, Adelaide served as Director of Marketing for Avaya, where she was responsible for transforming traditional maintenance into a $2B service business that enables customers to migrate to the latest VoIP technology, including security planning services, hosted, outsourced, and managed solutions.

During her career, she also developed business-to-government marketing strategies, and won the ITSMA marketing excellence award for the creation of a marketing program that leverages business intelligence to provide commercial and government customers reports of results and value unique to their business operations.

Adelaide has a Masters of Public Affairs from the University of Texas, where she published several articles on government policies and processes, and a Masters of Business Administration from the University of St. Thomas in St. Paul, Minnesota. She is actively engaged in ACT/IAC as well as Women in Technology.

Research Authored by Adelaide O'Brien

Leveraging Government Contracts: Strategies of the Top 10 Worldwide Services Vendors
Adelaide O'Brien
Sep 2008 - Doc # GI214312      Perspective
This Government Insights Perspective predicts future hardware sales to government to grow at a slower rate than either software or services, at 3.7% compound annual growth rate (CAGR) from 2006 to 2011, versus software sales gr ...
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U.S. Education IT Spending 2006-2011 Forecast
Adelaide O'Brien
Aug 2008 - Doc # GI213546      Market Overview
This Government Insights report represents the 2006–2011 forecast for U.S. education IT spending. It breaks out expenditure trends by K-12 schools, higher education institutions, and other education spending.: "A review of t ...
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Understanding Federal Government Priorities and Attitudes: How Do Agencies View Your Marketing Approach?
Adelaide O'Brien
Aug 2008 - Doc # GI213794      Market Overview
This Government Insights report presents the importance of translating federal IT budgets into market opportunities by understanding agency missions and cross-agency presidential directives. "IT vendors that can translate the s ...
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GSA Selects Contact Center Providers Identified as Leaders by IDC
Adelaide O'Brien
Jun 2008 - Doc # GI212934      Perspective
This Government Insights Perspective reviews the recent General Services Administration (GSA) USA Contact, an indefinite delivery, indefinite quantity (IDIQ) contact center contract, summarizes the strengths of the nine prequal ...
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Teleworking in Government: Worth More than the Price of Gas
Adelaide O'Brien, Teresa Bozzelli
Jun 2008 - Doc # GI212828      Perspective
This Government Insights Perspective highlights a great opportunity for government organizations. While teleworking provides an opportunity for government workers to save time and gas, decrease the carbon footprint, and reduce ...
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U.S. Government Outsourcing Marketplace
Adelaide O'Brien
May 2008 - Doc # GI212138      Perspective
This Government Insights Perspective reviews the U.S. government IT outsourcing market. It defines the size of the market, identifies issues impacting technology investment, and highlights trends to watch. It also explores the ...
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U.S. Government Performance Management
Adelaide O'Brien
Mar 2008 - Doc # GI211086      Perspective
This Government Insights Perspective contains an overview of the current environment for governments in implementing performance management practices. Drivers, challenges, perceptions, and the role of IT in implementing perform ...
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U.S. Government 2008 Go-to-Market Strategy Guide
Monika Kumar, Shawn P. McCarthy, Adelaide O'Brien, Thom Rubel
Feb 2008 - Doc # GI210655      Industry Development and Models
This Government Insights report presents a comprehensive view of the IT trends, challenges, and opportunities that will shape the U.S. federal, state, and local government sectors in 2008. Government executives are seeking to maximiz ...
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Competitive Sourcing in the Federal Government
Adelaide O'Brien
Feb 2008 - Doc # GI210299      Perspective
This Government Insights Perspective reviews federal competitive sourcing initiatives; analyzes some of the acquisition, contracting, and regulatory hurdles the federal government faces in adopting business models similar to th ...
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Worldwide Government 2008 Top 10 Predictions
Thom Rubel, Adelaide O'Brien, Teresa Bozzelli, Shawn P. McCarthy
Jan 2008 - Doc # GI210410      Top 10 Predictions
This Government Insights report discusses the 10 top predictions for 2008 that will heavily influence the direction and magnitude of IT investment, management, and evaluation, and it presents four key market drivers affecting t ...
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