European Government Technology Decision Support

The Government Insights European Government Technology Decision Support advisory service provides detailed information about IT buying policy and information and communication technology (ICT) priorities in the public sector in Europe. Successfully developing and implementing new ways of working requires careful attention to people, processes and technologies and the relationships between them. This unique program provides a balanced analysis of the unique challenges associated with introducing change in the public sector environment and presents insightful guidance designed to maximize the short- and long-term benefits of IT-enabled change for both technology buyers and sellers.

Approach

This service provides the guidance needed to simplify complex decision-making processes associated with introducing technology-enabled change, and delivers actionable recommendations. To better understand the current and potential role of ICT in making the Governments transformation agenda forward, relevant data is collected through Government Insights' proprietary research projects, along with ongoing communications with industry experts, local and central government, and technology vendors, complemented by secondary research from conferences, publications, and third-party news sources.

To ensure relevance, our analysts work with subscribers to identify and prioritize specific topics to be covered in research reports

Topics Addressed

The European Government Technology Decision Support advisory service covers a broad range of topics, including:

  • Strategic ICT procurement best practices
  • Process transformation through ICT-enabled change
  • Major hardware, software, and IT services vendors positioning in the public sector marketplace
  • Best practice models in shared services, remote, flexible and mobile working
  • Guidance for successful implementation of i2010 policies
  • Top 10 ICT related predictions for 2009 and their implications for buyers of technology

Key Questions Answered

Our research addresses the following issues that are critical to your success:

  • What do global ICT vendors and local providers offer to the government market?
  • What can you expect from ICT vendors both before and after the procurement is agreed?
  • What options do government executives have when procuring ICT products and services?
  • What are advantages and disadvantages of public-private partnerships, managed services, and software as a service for the public sector?
  • What should government executives do to maximize the benefits of delivering ICT-enabled services?

Who Should Subscribe

Central and local government executives and technology suppliers that support them. Our research is designed to guide public sector investment decisions, to help public sector executives to plan for future technology needs, to provide insights into measurable best practices, and to provide information about current technology offerings. We also offer the opportunity for subscribers to engage in an open dialogue with our expert analysts to support key investment strategies

Return on Research Investment

Core Benefits for Technology Buyers

  • Detailed insights into best practices as defined by leading public sector organizations
  • Information needed to identify and mitigate the challenges of moving the transformation agenda forward
  • Guidance and support required to optimize the utilization of ICT resources
  • Objective analysis of ICT suppliers and the solutions offered

Core Benefits for Technology Solution Providers

  • Insights into Government decision making and budgeting processes
  • Better understanding of best practices in leading user organizations
  • Improved knowledge of user perceptions of the public sector vendor community
  • Information needed to customize marketing and sales strategies for the public sector

Standard Subscription Deliverables

Government Insights values building client relationships and strives to foster a partnership with each client through continuous analyst interaction; concise delivery of current, timely, and relevant research; as well as custom research when needed. Each advisory service delivers strategic research covering business and technology issues. A summary of the basic service deliverables available to subscribers includes the following:

  • Analyst inquiry time specific to the advisory service area
  • 24 x 7 research access via government-insights.com
  • Discounted admission to specific Government Insights or IDC conferences
  • Complimentary forum invitations (Webcasts, telebriefings, industry briefings)
  • Dedicated client service representatives

Lead Analyst

The European Government Technology Decision Support service is led by Jan Duffy, EMEA research director for Government Insights. Jan has more than 25 years experience in consulting on IT and business issues associated with the intelligent use of technology in government and other vertical sectors. Before assuming the role of EMEA research director, Jan was a member of the Vertical Industry and Insights team in Canada with specific responsibility for the Healthcare Research Program. Jan is a frequent speaker at leading industry and business events and has chaired and participated in many conferences, symposia, and seminars.

Related Offerings

Related offerings to our industry-specific research practices include IT Spending Guides - segmented regional and country-level analysis by solution area; Go-To-Market Services (GMS) - a modular set of deliverables to assist clients in extending their market reach, validating their market strategy, and producing more responsive customer-centric marketing campaigns; Global IT Advisor (GITA) - a flexible, cross-disciplinary research service providing granularity in market information and analysis across a wide range of technology areas; and IT Management Service (ITMS) - a best-practices research service covering IT governance, portfolio management, vendor procurement, and more. In addition, Government Insights experts are available for individualized consulting engagements to address specific challenges or to customize the results of our syndicated research offerings.